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Mercure Sofia City, Sofia

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From121US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

83 Bulgaria Boulevard, Sofia, Bulgaria, 1404

Mercure Sofia City offers a blend of modern amenities and unique Bulgarian charm. It features elegantly furnished suites with panoramic views of Sofia. The hotel is located in one of the city’s most attractive business areas, with quick access to significant landmarks and cultural sites. Notably, the nearby Boyana Church and Vitosha National Park are part of the UNESCO World Heritage List.

Location

Mercure Sofia City is conveniently located about 10 minutes from Sofia's city center, where numerous bars, restaurants, and shops can be found. Major cultural attractions such as the National Palace of Culture and the National History Museum are easily accessible. Transport options include proximity to Sofia Central Bus Station, plus onsite underground garage facilities available for a surcharge.

Rooms

The hotel boasts beautifully furnished suites, each featuring a separate living room and bedroom. Guests can expect soundproof rooms equipped with air conditioning, flat-screen TVs, and minibars. Many suites offer magnificent mountain views, enhancing the overall experience. Modern private bathrooms include essential amenities such as free toiletries, hairdryers, and bathrobes.

Eat & Drink

Restaurant 'Orient' is known for its authentic Lebanese dishes, including Baba Ganush and Labne, and is ideal for both business and private gatherings. The 'Festa Sofia' restaurant provides a range of international and local Bulgarian cuisine, complemented by a fine selection of wines from the 'Black Sea Gold' cellar. Elegant surroundings and a menu designed for various occasions make dining here a memorable experience. The spacious lobby bar offers a relaxed atmosphere for enjoying a drink or light snack.

Leisure & Business

A well-equipped fitness center is available for guests seeking cardio and strength training. The hotel also features a wellness center and beauty salon for relaxation. Conference hall 'Panorama' includes bar space, daylight access, and audiovisual equipment for events. Other business facilities include the 'Privilege' conference hall, accommodating up to 40 guests with high-speed internet and projection capabilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege King Room
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
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Classic Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Classic King Room Mobility accessible
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Sofia 3.3 mi
Airports
Sofia (SOF) 9.8 mi
Train
Sofia Central Bus Station 4.0 mi
Metro stations
Vitosha 1.6 mi
James Bourchier 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

83 Bulgaria Boulevard, Sofia, Bulgaria, 1404
Map view
street view
83 Bulgaria Boulevard, Sofia, Bulgaria, 1404
Nearby
Business Center Bellissimo
1800 ft
Restaurants
The Med
900 ft
bul.Bulgaria
Sky & Restaurant 360
1000 ft
98 Bulgaria Blv
Soho
2100 ft
69 Bulgaria Boulevard
La Terra
3600 ft
ul.Kostenski vodopad 119

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
7.3
Location
8.3
Service
5.1
Dining
5.4
Guest reviews
6.4/10
based on 10 review
4/5 based on 174 review
9.5
9.5/10based on 10 review
#43 of 135 hotels in Sofia based on Tripadvisor
Peter
United States of America, September  2024
6.6/10

I had a mixed experience at this hotel. On one hand, the location was fantastic, making it easy to explore the area, and the rooms were spacious and clean. However, the service left something to be desired, with some staff being unfriendly, and the noise from the bar disrupted my sleep. The dining could also use improvement, as the quality was not what I expected for a four-star hotel.

Rooms
8.0
The rooms were excellent, spacious, and very clean, providing a comfortable stay. However, I did encounter noise from the bar below on a couple of nights, which was not ideal.
Service
5.0
Service was unfortunately lacking during my stay. Some staff were quite grumpy, and a particular blonde lady was especially unprofessional.
Location
9.0
The location is great, situated near the highway and close to good restaurants and the National Palace of Culture, which makes it convenient for transit.
Dining
5.0
Dining was a bit disappointing. The breakfast options were somewhat limited, and the quality of the food didn't meet my expectations for a four-star hotel.
Facilities
7.0
The facilities looked nice, but I didn't use many of them during my stay.
Oscar
United States of America, September  2024
6.6/10

I had a decent stay at this hotel, which was clean and comfortable with friendly staff. The location is quite convenient, especially if you're in transit, as it's close to the highway and the business center. However, the dining options were limited and the service at the front desk could be improved, particularly when it came to accessing basic items like water. Overall, it’s a good place for the price, but there are a few things that could use some attention.

Rooms
7.0
The room I stayed in was spacious, warm, and very clean. However, there was a slight smoky smell, which might be due to past smoking policies.
Service
6.0
The staff was very friendly and helpful, but there was a bit of resistance when we wanted to buy water at the front desk.
Location
8.0
The hotel's location is great for those traveling, as it's close to the exit on the ring road of Sofia and convenient for getting to other destinations.
Dining
5.0
The dining options weren't bad, with a fair selection, but I expected better quality for a four-star hotel. The breakfast had a limited variety and the juice and coffee weren't up to par.
Facilities
7.0
The facilities seemed adequate, but I didn't get a chance to use many.
Josh
United States of America, September  2024
7.0/10

I had a pleasant stay overall, with spacious rooms and a friendly staff. The hotel's location was convenient, but a bit far from the city center. Dining could definitely use some improvement as the breakfast options were quite limited. The cleanliness and comfort were top-notch, making it a decent value for money given its amenities.

Rooms
9.0
The rooms were spacious, clean, and very comfortable, giving me plenty of room to relax during my stay.
Service
7.0
The staff was friendly and keen to help, making my experience more enjoyable, though I felt some could be more attentive.
Location
7.0
The location was convenient and near a large boulevard, but it’s a bit of a trek to get to the city center.
Dining
5.0
The dining experience left something to be desired as the breakfast choices were limited and quality didn’t meet my expectations.
Facilities
7.0
The hotel had nice facilities, but it felt like they could use a bit of upgrading for a more luxurious feel.
William
United States of America, August  2024
6.6/10

My stay at the hotel had its ups and downs. The location was a huge plus, being just a short walk from the Bulgaria Mall and well-connected to public transport. The rooms were spacious and had all the essentials, but I struggled a bit with the air conditioning. Unfortunately, the service left much to be desired; the staff wasn't very attentive or friendly. Overall, while the value for money was decent, the service really needs improvement.

Rooms
7.0
The rooms were clean and spacious, stocked with everything we needed like gowns and slippers, but the air conditioning was hard to master.
Service
5.0
The service was slow and the staff seemed quite discourteous, which was disappointing during our stay.
Location
9.0
The hotel is in a great spot, just a 5-minute walk from Bulgaria Mall and close to the tram line for easy access to the city.
Dining
6.0
The breakfast had a good variety, but it fell short as some items like the eggs were cold and could be improved.
Facilities
7.0
The amenities were adequate, but nothing stood out as exceptional.
Sarah
United States of America, August  2024
6.6/10

The hotel boasts a fantastic location just a short walk from the mall and city center, making it super convenient. The rooms are spacious and modern, but I did have some trouble with noise from the bar at night, which wasn't ideal for my early start. While the restaurant in the hotel offers good value for money, I found the service to be lacking and not very friendly. Overall, it has its pros and cons, but it’s a decent place for a stay.

Rooms
7.0
The rooms were spacious, modern, and generally clean, but I faced issues with noise from the nearby bar during my stay.
Service
5.0
I found the staff to be unfriendly and not very helpful, particularly one lady who was quite rude, which made my experience less pleasant.
Location
9.0
The location is great; it’s just a less than a 5-minute walk to the mall and close to the city center, which is very convenient.
Dining
6.0
Dining was a mixed experience; the variety at breakfast was good, but I found the overall quality to be mediocre and the atmosphere lacking due to the closed curtains.
Facilities
7.0
Facilities were decent, offering the necessary amenities, but not particularly impressive.
Andrew
United States of America, August  2024
6.8/10

The hotel has a wonderful location, just a short walk from Bulgaria Mall and close to the city center. The rooms are spacious and comfortable, but I did have some problems with noise from the bar at night, which made it tough on a couple of early mornings. The service was friendly but could use some improvement in terms of efficiency. Values for dining varied, with some great options available, while others fell short. Overall, it’s a decent stay if you don’t mind a bit of noise and can find some of the dining options that suit your taste.

Rooms
7.0
The rooms were spacious and comfortable, but the noise from the bar was a significant issue during my stay.
Service
6.0
The service was friendly and helpful, but there were times when things were a bit disorganized, especially regarding check-in times.
Location
9.0
The location is fantastic, within walking distance to Bulgaria Mall and not far from the city center.
Dining
5.0
Dining was a mixed bag; the breakfast spread was great but some of the other options were pretty unappetizing.
Facilities
7.0
Facilities were adequate, but I didn’t have the chance to explore much beyond the dining area.
George
United States of America, August  2024
5.6/10

My stay at the hotel was quite a mixed bag. The rooms were spacious and clean, but I did have issues with noise from a nearby bar that kept me up on two nights. The service left a lot to be desired, as the staff seemed uninterested and grumpy. The location is decent for transit but far from the city center. Overall, while there were some positives, there are definitely some areas that need improvement.

Rooms
7.0
The rooms were large, clean, and warmly decorated, but I struggled with the heat as the temperature reached a sticky 27 degrees. Additionally, I had issues with late-night music from a nearby bar on a couple of occasions, which affected my sleep.
Service
5.0
The service was quite disappointing overall. The staff were discourteous and unhelpful at times—it was frustrating to arrive early only to be told the manager was in a meeting. There was a Lebanese restaurant on-site that offered decent value for money, which was a small saving grace.
Location
6.0
The hotel is located in a decent area, but it's quite far from the city center, making it tough to get around. It is conveniently close to the highway, so it's suitable for those in transit to other destinations.
Dining
5.0
Dining options were okay but lacked variety. I found a lot of the food to be below standard for a four-star hotel, especially the breakfast, which included some overfried items.
Facilities
6.0
The facilities were alright, though not overly impressive. They had a nice lobby area, but I wouldn't say it was luxurious.
Michael
United States of America, August  2024
6.8/10

The hotel is conveniently located with easy access to the city center and surrounded by great restaurants. The rooms are surprisingly spacious but in need of some maintenance. The staff was friendly and helpful, making the experience generally enjoyable, although the service could be a bit more welcoming at the reception. Dining options left something to be desired, especially for breakfast, which started a bit late for my taste.

Rooms
6.0
The rooms were very spacious, but some were not in the best condition with visible items left behind from previous guests.
Service
7.0
The service was friendly and helpful overall, but the staff at the reception could use some improvement in terms of friendliness.
Location
8.0
The hotel is well positioned with easy access to Sofia's efficient tram system, making it convenient to explore the city.
Dining
6.0
While the breakfast had plenty of choices, it started later than expected, which was a bit inconvenient for a working day.
Facilities
7.0
The facilities were good, though nothing stood out as exceptional.
Mike
United States of America, May  2024
6.4/10

I had a mixed experience at this hotel. The location was convenient, being close to shopping and various attractions, and the rooms were clean and spacious. However, the service left something to be desired, as some staff members were not very friendly. The dining options, especially breakfast, were disappointing with limited offerings. Overall, it has good potential but could use some improvements.

Rooms
8.0
The rooms were clean and spacious, which was a plus.
Service
5.0
The service wasn't particularly friendly or customer-oriented, which was disappointing.
Location
9.0
The location was great, just a short walk to shops and attractions.
Dining
5.0
The dining options were poor; breakfast was especially lacking in variety.
Facilities
6.0
The facilities were decent but nothing extraordinary.
Ray
United States of America, April  2024
6.8/10

I had a mixed experience at the hotel. On the plus side, the location was great, making it easy to access both the city center and nearby Vitosha Mountain. The hotel was generally clean and fairly comfortable. However, I experienced noise issues from the nearby bar that made it hard to sleep on a couple of nights, which was frustrating given my early starts. The service could also use some improvement, especially regarding parking arrangements.

Rooms
7.0
The rooms were clean and acceptable overall, but I encountered noise from music coming from a nearby bar that kept me up until 3 AM on a couple of nights.
Service
5.0
Although I found some staff to be friendly and welcoming, there were issues with rudeness from others, and parking was a hassle with dirt and no clear instructions.
Location
9.0
The hotel has a fantastic location; it’s conveniently close to the city center and Vitosha Mountain, making it ideal for exploring the area.
Dining
6.0
The dining options were decent but not exceptional; I found the breakfast to have a fair selection, although it could use some variety.
Facilities
7.0
The facilities were standard and met my needs, but nothing stood out as particularly impressive.
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Rooms and Guests2 Guest, 1 Room